Shipping & Delivery

At TheOneCookProject.com, we are dedicated to delivering your kitchen appliances in a timely and efficient manner. Please read our Shipping & Delivery Policy below for important information regarding shipping methods, delivery times, and tracking your order.

Shipping is $15 when you order from our website.

Free shipping:

We offer free shipping on orders over $75. This means that when your total order value reaches $75 or more, you can enjoy the convenience of free shipping right to your doorstep. Whether you’re purchasing kitchen appliances or other essential items, we want to make your shopping experience even better by removing the shipping costs.

Order Processing:

Once you place an order for a kitchen appliance on our website, our team begins processing it promptly. Please allow 1-2 business days for order verification, product packaging, and preparation for shipment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

We partner with reputable shipping carriers to ensure reliable and secure delivery of your kitchen appliances. The shipping method and carrier selected for your order will depend on factors such as your location and the size/weight of the item. We offer standard ground shipping, expedited shipping, and, in some cases, freight shipping for large and heavy items.

Shipping Timeframes:

The estimated shipping timeframes may vary depending on your location and the shipping method selected during checkout. Standard ground shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available for faster delivery, with estimated delivery times of 1-3 business days. Please note that these timeframes are estimates and do not account for any unforeseen delays or factors beyond our control.

Order Tracking:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website. Please allow a few hours for the tracking information to become available after receiving the shipping confirmation email.

Delivery Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you need to make changes to the delivery address after placing an order, please contact our customer support team as soon as possible.

International Shipping:

At this time, we only offer shipping within the United States. We do not ship internationally or to P.O. boxes or APO/FPO addresses.

Delivery Concerns:

If you encounter any issues with the delivery of your kitchen appliance, such as a damaged package or missing items, please contact our customer support team immediately. We will work diligently to resolve any problems and ensure that you receive your order in satisfactory condition.

Contact Us:

If you have any questions or need further assistance regarding our Shipping & Delivery Policy, please contact our customer support team at support@theonecookproject.com. We are here to assist you and provide timely and accurate information regarding your shipment.

Please note that our Shipping & Delivery Policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates. We appreciate your trust in TheOneCookProject.com, and we strive to deliver your kitchen appliances in a reliable and timely manner.